At SLGO, we adhere to strict production and quality management processes, rigorously following the requirements of ISO9001 and ISO13485 quality systems for quality control throughout our operations. This ensures a 100% product qualification rate. Our products have achieved a repair rate of less than 3% for three consecutive years.

SLGO has a dedicated sales team, based in Beijing and extending to more than 30 provinces, municipalities, and autonomous regions across the country. With a focus on customer needs, we provide timely pre-sales, in-sales, and after-sales services, including but is not limited to providing company qualifications and product information, assisting customers in visiting hospitals, regularly training customers on product knowledge, and promoting at various exhibitions and academic conferences.

SLGO has a robust after-sales service system, providing 24-hour technical support and after-sales service. Adhering to the principle of “Centered on customer service, guided by customer needs”, we respond swiftly to customer requests and provide precise services, including but is not limited to equipment acceptance, equipment installation, user operation training, regular equipment maintenance and repair.